Overview
Most teams either have no monitoring, or monitoring that fires so many meaningless alerts nobody trusts it anymore. I set up Prometheus and Grafana with alerts scoped to things that actually matter to your users — not just "CPU crossed a threshold."
What's Included
- Prometheus + Grafana deployment — HA-ready setup, sized for your workload
- Custom dashboards per service — request rate, error rate, latency (RED metrics) plus infrastructure-level dashboards
- Alert rules & routing — symptom-based alerts, routed by severity to the right channel
- PagerDuty / Slack integration — pages for what's urgent, Slack for what isn't
- Long-term storage with Thanos — retain metrics beyond Prometheus's default window without losing query performance
Our Process
- Service inventory — what's running, what's already instrumented, and what's currently invisible.
- Dashboard & alert design — a proposal for what gets a dashboard and what gets an alert, based on what actually affects users.
- Implementation — Prometheus, Grafana, and alerting deployed and validated with real traffic.
- Handover — a walkthrough of the dashboards, alert routing logic, and how to add monitoring for new services.
Who This Is For
Teams with no monitoring at all, or teams whose current setup is so noisy that alerts get muted in Slack. Also useful ahead of an on-call rotation launch.
FAQ
We already have some Prometheus setup — can you build on it? Usually yes. I'll assess what's there first rather than ripping it out and starting over unnecessarily.
Does this include on-call rotation setup? PagerDuty/Slack routing is included; if you need help designing the rotation itself, that's a quick add-on we can scope on the discovery call.
Can you also add distributed tracing? Yes — see Distributed Tracing Setup for request-level latency visibility alongside these dashboards.